Total scans and unique scans

Open Analytics in the workspace that owns your managed codes. Choose a date range before comparing numbers, because totals from different workspaces or periods describe different sets of recorded visits. The summary cards show total scans and an estimate of unique scans.

Total scans count recorded redirect visits. Unique scans count distinct hashed IP-and-browser combinations within the selected data. They do not identify named people: several people can share a network, and one person can use several browsers or devices.

Scan an active dynamic code once, then repeat the visit. The total may increase while the unique estimate stays unchanged. Static QR codes open their encoded content directly and cannot contribute visits to this service's redirect analytics.

Use daily activity and per-asset counts to explain a change instead of interpreting every total as a customer. If expected visits are absent, verify workspace, date range, code mode and status. Export the selected daily CSV when comparing campaigns, keeping its UTC dates consistent with the chart.